HPSIM - VCA Not reporting in on older servers

[beornwulf]

Hello, I have the latest version of hpsim installed, latest psp deployed to two older servers (Proliant 1850R and DL360) Both servers have their vca configured to connect to the hpsim server which works as they can compare against the repository. However, the 1850R shows in the console as vca not configured (blue question mark) and the DL360 shows as having no vca installed (blue i in white circle)
Any ideas what I have done wrong??

[Nick Morris]

After installing latest software, had you run a software status polling on servers? SIM will not pick up any changes on software on servers til this is ran. Think there is a scheduled task for this every week or 2 weeks by default.

If you don't know where software status polling is, go to "Options -> Status Polling -> Software Status Polling". Then select relevant servers and run it.

Nick

[beornwulf]

That worked great, thanks.

[beornwulf]

One more question if you don't mind. Can you tell me why the hp insight diagnositics say they are not supported on both of the models I listed?

[Nick Morris]

Found this on http://h18023.www1.hp.com/support/files/server/us/smartstartinfo/640_release_notes.htm

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"HP Insight Diagnostics is not supported on this product." reported

Description

HP Insight Diagnostics is only supported on HP or Compaq ProLiant servers that have the ROM-Based Setup Utility (RBSU). The HP Health Driver is required to make this determination, so if this error is received on a system that is apparently a supported system, it could be that the Health Driver is not loaded and running. HP Insight Diagnostics is also supported on HP Workstations, which do NOT require the Health Driver.

Workarounds

For HP ProLiant servers, load the HP Health Driver included with the Management Agents on the HP SmartStart CD.
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Not sure if that's possibly a reason or not. I've not found any trouble myself yet in installing the diagnotistics. Worth a shot though to see if this is the problem.

Nick

[beornwulf]

Thanks, I will give that a try.