HTTP Status 500

[Andrew_28]

Has anyone encountered this error before after logging in to Sim.

I am running 5.0 sp3 on win2003.

HTTP Status 500 -

--------------------------------------------------------------------------------

type Exception report

message

description The server encountered an internal error () that prevented it from fulfilling this request.

exception

javax.servlet.ServletException
org.apache.jasper.runtime.PageContextImpl.doHandlePageException(PageContextImpl.java:825)
org.apache.jasper.runtime.PageContextImpl.access$1100(PageContextImpl.java:64)
org.apache.jasper.runtime.PageContextImpl$12.run(PageContextImpl.java:745)
java.security.AccessController.doPrivileged(Native Method)
org.apache.jasper.runtime.PageContextImpl.handlePageException(PageContextImpl.java:743)
org.apache.jsp.mxportal.home.intro_jsp._jspService(intro_jsp.java:272)
org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:94)
javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:324)
org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:292)
org.apache.jasper.servlet.JspServlet.service(JspServlet.java:236)
javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
sun.reflect.GeneratedMethodAccessor238.invoke(Unknown Source)
sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
java.lang.reflect.Method.invoke(Unknown Source)
org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:243)
java.security.AccessController.doPrivileged(Native Method)
javax.security.auth.Subject.doAsPrivileged(Unknown Source)
org.apache.catalina.security.SecurityUtil.execute(SecurityUtil.java:272)
org.apache.catalina.security.SecurityUtil.doAsPrivilege(SecurityUtil.java:161)
java.security.AccessController.doPrivileged(Native Method)
org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:75)
sun.reflect.GeneratedMethodAccessor241.invoke(Unknown Source)
sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
java.lang.reflect.Method.invoke(Unknown Source)
org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:243)
java.security.AccessController.doPrivileged(Native Method)
javax.security.auth.Subject.doAsPrivileged(Unknown Source)
org.apache.catalina.security.SecurityUtil.execute(SecurityUtil.java:272)
org.apache.catalina.security.SecurityUtil.doAsPrivilege(SecurityUtil.java:217)


root cause

java.lang.AssertionError
com.hp.mx.core.authorizationmanager.MxNodeToToolBoxSetTableForUser.add(MxNodeToToolBoxSetTableForUser.java:107)
com.hp.mx.core.authorizationmanager.MxAuthInfoQueryEngine.updateHashtables(MxAuthInfoQueryEngine.java:538)
com.hp.mx.core.authorizationmanager.MxAuthInfoQueryEngine.listNodeNames(MxAuthInfoQueryEngine.java:132)
com.hp.mx.core.authorizationmanager.MxAuthorizationManager.listNodeNamesForUser(MxAuthorizationManager.java:1015)
com.hp.mx.core.controllers.MxAuthController.getNodeNamesForUser(MxAuthController.java:2302)
com.hp.mx.core.controllers.MxToolController.getToolsForNonPrivilegedUser(MxToolController.java:3594)
com.hp.mx.core.controllers.MxToolController.getAuthorizedToolsForUser(MxToolController.java:2851)
com.hp.mx.core.controllers.MxToolController.getToolsForSessionUser(MxToolController.java:1643)
com.hp.mx.core.client.MxToolClientLocalImpl.getToolsForSessionUser(MxToolClientLocalImpl.java:372)
com.hp.mx.portal.settings.HomePageBean.isUserAuthorizedForTool(HomePageBean.java:543)
org.apache.jsp.mxportal.home.intro_jsp._jspService(intro_jsp.java:186)
org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:94)
javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:324)
org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:292)
org.apache.jasper.servlet.JspServlet.service(JspServlet.java:236)
javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
sun.reflect.GeneratedMethodAccessor238.invoke(Unknown Source)
sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
java.lang.reflect.Method.invoke(Unknown Source)
org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:243)
java.security.AccessController.doPrivileged(Native Method)
javax.security.auth.Subject.doAsPrivileged(Unknown Source)
org.apache.catalina.security.SecurityUtil.execute(SecurityUtil.java:272)
org.apache.catalina.security.SecurityUtil.doAsPrivilege(SecurityUtil.java:161)
java.security.AccessController.doPrivileged(Native Method)
org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:75)
sun.reflect.GeneratedMethodAccessor241.invoke(Unknown Source)
sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
java.lang.reflect.Method.invoke(Unknown Source)
org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:243)
java.security.AccessController.doPrivileged(Native Method)
javax.security.auth.Subject.doAsPrivileged(Unknown Source)
org.apache.catalina.security.SecurityUtil.execute(SecurityUtil.java:272)
org.apache.catalina.security.SecurityUtil.doAsPrivilege(SecurityUtil.java:217)


note The full stack trace of the root cause is available in the Apache Tomcat/5.0.30 logs.


--------------------------------------------------------------------------------

Apache Tomcat/5.0.30

The services all start ok.

thanks in advance.

[Peter Loeffel]

hi Andrew
edit in the globalsettings.props

this line and change to
CMSLOCALE=en_US
everything else will lead to several failures !

regards
Peter

[Andrew_28]

That worked.

Thank you.