Inherited HP System Management Homepage No Known Password

[Gene G]

How can I get into the HP System Management Homepage on all my servers since the Administrator Password is unknown as it was changed by previous Engineer who is not available anymore. I checked and there are no cpqhmmd.ini files on the servers.

Any help would be gratly appreciated.
Thanks, Gene

[David Claypool]

A few years back (starting with version 7.1) the SMH changed to OS security. Have you tried logging in with the credentials on the host?

[Gene G]

Administrator Passwords have changed since the original install multiple times and yes the current one is not working. Thanks, Gene

[Rob Buxton]

What David means is that since 7.1 of the HP Agents they no longer use a password stored in a .ini file.
You don't mention the OS that the SMH is on, but you should be able to access the SMH using domain credentials that have admin rights to the server. Just use a format of domain\username at the login box.

[Gene G]

Guys ok sorry more information is that the versions are much older. These are servers purchased at least 2 years ago and much beyond. Still no access as of now. Thanks, Gene

[marsh_1]

gene,

is it an option for you to reinstall (a newer version) of the hp sim agents locally on each server (given you have access to local account capable of this) ?

good luck

[Gene G]

Mark,
That would be a huge change management and security undertaking. If that is the only way to get in I may not have that option. Thanks, Gene

[David Claypool]

'Configure or Repair Agents' is a function in HP SIM that will use OS security to correct your problem without having to visit each one.

[Gene G]

OK that sounds like a good utility, but if i cannot get into HP SIM how do I configure it? Thanks, Gene

[David Claypool]

Is you question about HP SIM or SMH? They are 2 different things. HP SIM has always used OS authentication. If you have an Administrator password on the box, that's your login.

[Gene G]

HP SIManager and it is older versions. i cannot get in to see what exact version it is in the help. Thanks, Gene

[Rob Buxton]

You might want to start by identifying the version of SIM.
From a CMD window, cd to the "bin" installation directory and enter mxversion.

That should report the version of HPSIM installed.
You might also want to google mxuser and look to using that as a way of adding a user that you can log into hpsim with.