Insight Degraded Event Alerts

[Richard Perry_1]

Hi

May be a silly question, but i cannot seem to find a way to send degraded item alerts(i.e drive failure when spare kicks in) from insight.

I'd be grateful for any suggestions.

Thanks

[Christian Mentschik]

hello,
go to OPTIONS > EVENTS > AUTOMATIC EVENT HANDLING and generate a new management task.

best regards
christian

[Richard Perry_1]

Thanks for the reply, i've set this up, but unable to find an option that will report degraded items. I've even set up a task that sends everything to me no matter what, however today i realised a HDD had failed in a server 2 days ago, but was marked as degraded (raid 5 setup)

Any suggestions ?

Thanks

[Christian Mentschik]

do you setup the e-mail settings? do you see the server in your SIM?

christian

[Richard Perry_1]

Hi

Yes, and can link to the agents etc.. there appears to be now option when selecting the severity.. all i get is Major, Minor, Info and Critical.. no degraded.

[Steve Kadish]

Hi Richard,

You are confusing two different things - events (Minor, Major, Critical), and server status (Normal, Degraded, Failed).

In SIM, navigate to Options -> Events -> Status Change Events Settings. "Enable creation of system status change events" should be checked. This will create, for instance, a major *event* when the *system status* changes to degraded.

Now create an event handler to generate an alert for major events, and you should be all set.

Good luck,
- Steve

[Richard Perry_1]

Thanks Steve.. will give it a try