Insight Manager, not opening

[n_20]

Hello,

I have 3 HP DL servers, with insight manager latest version.
when I click on the Insight manager icon on the desktop, it takes me through the certificate warning, and i click yes, and Java warning , and click yes, then it will go to a window where it says
"please wait, checking for java Plug-in", and then it just hangs there without doing anything else.
all of the servers have the same issue.

could anyone advise of what the problem is ?

I have installed the lastest java from sun website, but that didnt fix the problem.

thank you

[topuli · Accepted solution]

there is an known issue
if you are running HPSIM 4.0 or 4.1 without SP1
you have to install 4.0/4.1 SP1 to fix the problem.
the problem with 4.0/4.1 without SP1 is caused by a security vulnerability patch for the Internet Explorer

have a nice day
topuli