Server Management - Systems Insight Manager
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Re: Insight Manager Reporting a degraded condition

 
RevNick
Occasional Visitor

Insight Manager Reporting a degraded condition

I have a server that is reporting a degraded condition, this was first an issue with one of the power supplies but that has been corrected but I am still getting the following with snmpwalk:

[root@servername:~]# snmpwalk -v 1 -c dataremote localhost enterprises.232.6.1.3.0
SNMPv2-SMI::enterprises.232.6.1.3.0 = INTEGER: 3

I dig a little deeper and I can find that it appears to be a condition in a log (I believe):
[root@servername:~]# snmpwalk -v 1 -c dataremote localhost 1.3.6.1.4.1.232.6.2.2.2.0
SNMPv2-SMI::enterprises.232.6.2.2.2.0 = INTEGER: 1

I would go through the IML to find any entries in there that need to be marked as repaired but before this was brough to my attention someone cleared the IML without making sure everything was marked repaired. I have checked both the iLO and System Management Home Page and can find nothing alerting.

Is there a way to clear this?

2 REPLIES 2
Siddhartha_M
Advisor

Re: Insight Manager Reporting a degraded condition

I have a server that is reporting a degraded condition

>> Kindly let us know what is the monitoring tool you are using, If its HPE s/w we can check further would recomend to log a support ticket for 3rd party please check with respective vendor.

Thanks,

Sidd

I am an HPE Employee

I am a HPE Employee
RevNick
Occasional Visitor

Re: Insight Manager Reporting a degraded condition

The monitoring tool is NetIQ.

I have tried stopping and starting the NetIQ monitoring tools on the server and reached out to the people who control our monitoring servers and have been told there isn't anything they can do on their end.
I believe there is a message in a log that is not cleared/marked repaired after hardware replacment but the IML got cleared by a co-worker before I could check it. 
The full alert I am getting is:
General Health - Degraded System. There has been a non-critical hardware failure. If there are no other events that are current check the Insight Management logs.