Insight Power Manager

[Gerald LaVallee]

Not getting any data...
HP SIM 5.1
Insight Power Manager 1.0

G5 Servers are licensed...

I get do data under Reports nor data on the System Page...

iLO2 Are licensed and accounts correct.

See my attachment.

Any help would be appreciated!

[Daniel Leblanc]

Did you try this on another web browser?

[Gerald LaVallee]

You mean just from another machine / another browser? I'll try but my boss has the same results already.

[Gerald LaVallee]

I've tried from several browsers...IE6 IE7; it doesn't matter.

[Daniel Leblanc]

All including Java with the most recent version?

[Gerald LaVallee]

Updated to JRE 6.0; still no data.

[Daniel Leblanc]

Did you update HP 5.1 SP1?

[Gerald LaVallee]

Snapshot of vers...I'm checking on SP1 for 5.1.

[Daniel Leblanc]

If remember well not sure, the version under 5.1 sp1 is Insight Power Manager 1.0c

[Daniel Leblanc]

Gerald please apply you re points it next to the date of the message

1-3: The answer didn't help answer my question, but thanks anyhow!
4-7: The answer helped with a portion of my question, but I still need help.
8-10: The answer has solved my problem completely! I'm a happy camper!

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[Darrin Rawls]

If all the licensing is setup (which it sounds like it is), when you drill down on the System Page of one of the G5 servers and there is the Insight Power Manager section. Do you get a graph? If not, it should state whether your iLO credentials are set or not.

Under Options/Insight Power Manager Options make sure you have your iLO credentials set. If not set, put them there, then run the Identification task against that node.

Should work then...

[Gerald LaVallee]

All done previously... no data.

[Gerald LaVallee]

Well...that SP1 upgrade just blew up my install! Now HPSIM will not start... and when I run the mxinitconfig -a command I get the following errors.

hp.com.hp.mx.database.DbVerificationException: Error loading database verification handler 'com.hp.mx.database.MsSqlVerificationHandler'
com.hp.mx.database.DbVerificationException: Error accessing database

Now I'm dead in the water...looks like a system state restore is in order!

[Daniel Leblanc]

Ouchhhh....i didn't have any problem for my upgrade but my system didn't have any problem.Crap...

[Gerald LaVallee]

Server and system state restore made no differenece... there must be a problem with the database; I'm going to restore the database from a previous night.

[Gerald LaVallee]

It gets even better...just found out the sql2005 database was not being backed up due to a software problem...! Different issue!

What is your best suggesting now...
1) Delete everything and start fresh; may need a manual un-install for hpsim

2) Re-install HP SIM over current install connecting to a new sql instance?

3) Some other recovery option???

Thanks for everyone's help up to this point.

[Daniel Leblanc]

The best solution is start from scratch:

Delete Windows and redo it
Install HP SIM and rediscover everything

Or try remove all hp sim..but there will still be junk staying around some where,delete all HP folder in program folder .

HP sim is not much to do, what long is to programme correctly all client.

[Darrin Rawls]

Before you uninstall, make sure you back up the CONFIG directory especially (that has the cert). There's a backing up SIM whitepaper on the Information Library if you haven't already seen it....

FYI, the Sp1 'update' if you are already running 5.1 doesn't do any schema extensions or anything to the db. Did you maybe have a password change or something happen and the services need to be changed?

You should be able to uninstall SIM and then reinstall.

[Gerald LaVallee]

Thanks for the info...
So, I should backup "C:\Program Files\HP\Systems Insight Manager\config"...

Let me pull down the doc and give it a read.

No accounts chnaged; no services stopped running...just get the attached event in the event log...and the following message after running the suggested fix:

mxinitconfig -a
C:\Documents and Settings\s-bsii_hpsim>mxinitconfig -a
Checking Requisites (13):
1. Server Property File ..OK
2. Server Authentication Keys ..OK
3. SSH Keys ..OK
4. Status Property File ..OK
5. Task Results Output Cleanup ..OK
6. Database Configuration ..OK
7. Database Content ..OK
8. Web Server ..OK
9. Setup Property File ..OK
10. JBoss Setup ..OK
11. Agent Configuration ..OK
12. Management Services ..OK
13. Initialization and Database Population ..OK
Requisite scan completed successfully.

Configuring Server Components (13):
1. Server Property File ..Done
2. Server Authentication Keys ..Done
3. SSH Keys ..Done
4. Status Property File ..Done
5. Task Results Output Cleanup ..Done
6. Database Configuration ..HP Systems Insight Manager shutting down: com.hp.m
x.database.DbVerificationException: Error loading database verification handler
'com.hp.mx.database.MsSqlVerificationHandler'
com.hp.mx.database.DbVerificationException: Error accessing database