Internal Error when installing SIM 4.1 on Redhat AS 3.0

[Dave Brennan]

I just installed SIM 4.1 on a test machine running Redhat AS 3.0.

When I got to

/opt/mx/bin/mxinitconfig -l -v

I got the following output

========== Begin Initial Configuration Record ==========
-------------- Operation = List
-------------- Date = 04 June 2004 11:54:30 o'clock BST
-------------- User = root
An internal error occurred.


I see that HP recommends removing any warnings before continuing?

[Francois Gagnon_1]

I just got the same error when trying to install HP SIM 4.1 on RHEL 3.0.

I followed the installation guide, and PostgreSQL installed without any error. I checked for the required soft (ssh, snmp, ...).

What's wrong?

[Dave Brennan]

Just an update. I tied this on another box with exactly the same AS 3.0 server setup and it worked first time. The only difference was that this box had Compaq on it the other box had Gateway on it.

[Francois Gagnon_1]

Well I'm installing it on a genuine Compaq ProLiant DL360 with a fresh Linux install.

I wonder why no one else seems to have this error, I couldn't do a more 'standard' installation. There is no documentation on this error...

I'll see if there's another machine I can put the CMS on.

[Luc Corbeil]

Well, before removing warnings, I'd like to see at least one... I have exactly the same problem on a DL360.

So far, I'm stuck...

[Francois Gagnon_1]

If I recall correctly, it was just a problem with file permissions...
Also make sure you do a manual installation, not automatic.

Bonne journee!

[Luc Corbeil]

Merci!

I looked for permissions, I see nothing obvious and strace just shows a bunch of ENOENT. I'll reinstall manually, but one could wonder why they provide an automatic install :(

[Luc Corbeil]

Got it, it was the DNS resolution of my host that failed, a correction to /etc/hosts did the trick. Sad that the error message wasn't more verbose...