Management Component Pack 9.30 for CentOS 6

[cben]

Hi All

I have a bunch of servers all running CentOS 6.4 x64.

I have installed the rpms (yum localinstall *.rpm) from the downloaded zip and everything gets installed nicely.

The HP System Management Homepage works fine.

However the server alerts being generated by the software don't...

If I unplug a network cable for example, HP Insight Manager sends me an email alerting me of something totally useless.... eg:

Trap-ID=11020

cpqHoMibHealthStatusArray has changed to the value :02 04 00 02 00 00 00 00 00 02 02 02 02 01 04 02
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

Now I have totally no idea what that means, so I need to login to the Management Home page and find out.

But some times the alert clears before I get a chance to see (eg im sleeping) - which makes me curious what on earth went on...

I have raised the issue with HP but with no luck...

Form the looks of it - I may be missing a mib file which is needed to translate the hex code or TrapID?

Has any one have any suggestions on how to fix this?

Thanks

[tomekm]

Did you fix this problem?

[jaydhilliard]

Anyone? These cryptic messages are annoying. We are on RHEL6.4 and 6.5

[Andrew_Haak]

Hello there,

It could be that you have Windows 2003 64 bits machines with management agent 9.10. This version has a bug with generating a lot of 11020 events. You should downgrade to the 9.0 version.

Kind regards,

Andrew

[cben]

Hi

This is for Linux (CentOS/RedHat in particular).

I will try the downgrade as it may be a version bug as you suggest.

cben

[Andrew_Haak]

Hello there,

You could also turn of trap handeling for this specific trap in the mib.

You can access these mibs and edit then from Sim, but when tou run a mib update these changes would be reset to default. This happens when you update Sim or run a hotfix pack.

Kind regards,

Andrew

[cben]

Hi

Dowgrading to 9.10 seemed to work - when I down a NIC (via cisco shutdown / cant uplug remotely) I get a nice email from HP now...

Dec  5 00:52:43 HOST01 kernel: tg3 0000:03:00.1: eth1: Link is down

BUT it doesnt alert me when it comes back up...

And if I take it down again, it doesnt alerrt me - as if it wants me to acholodge the event or something?

Any suggestions guys?

Thanks

[Andrew_Haak]

Hello again,

You could take a look at your forwarding rules configured in Sim . The ok event is an informational event.
Perhalps only major, critical, minor events get mailed?

Look at the all events to if you missed anything. Or look at the event under the server itself.

Kind regards,

Andrew

[cben]

How do I access SIM?

I only know how to access iLO and HP System Managment HomePage.

Pelase advise.

Thanks

[Andrew_Haak]

Hello again,

Https://localhost:50000 or https://hostname:50000

Kind regards,

Andrew

[cben]

Thanks

that port is not open - I must not have the package installed - it didnt come with the Proliant Support Pack :(

Ill keep trying

[Andrew_Haak]

No Hp sim is a seperate download you will also need a sql or oracle database local or remote

Kind regards,

Andrew

[Andrew_Haak]

Check your snmp trap destination, that would be your sim server if you have any

[cben]

Where can I check this Andrew?

I have a DL380p Gen8 with the following RPMs only;

cpqacuxe-9.20-9.0.x86_64.rpm
hpacucli-9.20-9.0.x86_64.rpm
hp-ams-1.2.0-782.31.rhel6.x86_64.rpm
hp-ams-debuginfo-1.2.0-782.31.rhel6.x86_64.rpm
hpdiags-9.2.0-397.linux.x86_64.rpm
hp-health-9.20-1528.24.rhel6.x86_64.rpm
hponcfg-4.0.0-0.noarch.rpm
hpsmh-7.1.1-1.x86_64.rpm
hp-smh-templates-9.2.0.11-11.all.noarch.rpm
hp-snmp-agents-9.20-2350.19.rhel6.x86_64.rpm

This is what comes with the CentOS 9.20 package:

hp-mcp-9.20-5-CentOS.tar.gz

Thanks

[Andrew_Haak]

Looks like you don't have sim. You can download a copy free here
http://h18006.www1.hp.com/products/servers/management/hpsim/download.html

Kind regards,

Andrew

[cben]

Hi

SIM seems great, but I dont have an Oracle licence nor the time to figure it out.

I need HP to resolve this issue please.

Please help HP!

Thanks

[Andrew_Haak]

Hello again,

You should place a ticket with hp, they don't often respond in this forum strange enough.

If you have a phone nummer that could work or look at the folling url

https://h20566.www2.hp.com/portal/site/hpsc/public/scm/home?ac.admitted=1386705345479.876444892.199480143#iframeDiv_QNN9NyCLhv

Kind regards,

Andrew

[cben]

HP were uselss when I called.

I am based in Canada, but the server is in Asia - so they passed me though to their asia department and they couldnt help.

I explained that the issue is software related and i have seen the issue on many servers around the globe, but they didnt beleive me - they suspected it was a hardware issue! sigh :(

[Andrew_Haak]

Hello again,

That's painfull, if you want i can still help you if you want. And no i don't work a HP.

Kind regards,

Andrew

[cben]

Hi All

With the release of MCP 9.4 this issue appears to of been resolved.

I still receive the un-helpful emails from HP Insight Management Agent with the 00 00 00 contents, but I now also reveive the useful emails too, eg:

Dec 31 01:57:12 MyServer kernel: tg3 0000:03:00.1: eth1: Link is down

10.10.10.65: Enterprise Specific Trap (18014)

Uptime: 125 days, 21:22:24.86

SNMPv2-MIB::sysName.0 = STRING: MyServer

SNMPv2-SMI::enterprises.232.11.2.11.1.0 = INTEGER: 0

SNMPv2-SMI::enterprises.232.18.2.3.1.1.5.2 = INTEGER: 0

SNMPv2-SMI::enterprises.232.18.2.3.1.1.10.2 = INTEGER: 2

SNMPv2-SMI::enterprises.232.2.2.4.17.0 = STRING: "CPQ07BC"

SNMPv2-SMI::enterprises.232.18.2.3.1.1.14.2 = INTEGER: 4

SNMPv2-SMI::enterprises.232.1.2.13.1.1.5.3.0 = STRING: "HP Ethernet 1Gb 4-port 331FLR Adapter"

SNMPv2-SMI::enterprises.232.18.2.3.1.1.32.2 = STRING: "629133-001"

IP-MIB::ipAdEntAddr.0.0.0.0 = IpAddress: 0.0.0.0

SNMPv2-SMI::enterprises.232.18.2.4.1.1.6.2 = STRING: "fe80::da9d:67ff:fe1c:c5f0/64"

SNMPv2-SMI::enterprises.232.18.2.2.1.1.6.2 = INTEGER: 1

So for all those who have the same issue with MCP 9.3, an upgrade is recommended.

Simply “rpm –e” all the HP Packages and install again as usual.

Thanks All

cben