Missing info in SIM

[rogerp_1]

Hi can some one please help, I have setup a SIM server and added 2 servers to the console, i can see the system name, ip address and also click the green tick to open the mgnt page.

But i am not able to see the Product Name nor the OS Name.

Can someone pls help me solve this issue, i have spent 2 hours on the phone with the HP call centre and they are unable to assist me.

Thanks

I have also install Open SSh on both the servers.

[Pagnotta]

Hi ,

You need to configure snmp on your managed hosts as well as on your SIM server.

For managed hosts go to system management homepage-> settings -> snmp settings

For sim go to Options -> protocol settings -> global protocol settings under snmp

After you set this snmp dialog you will have all your stuff in sim

Remark: you ned also the corresponding mib files, but normally the default mibs are sufficient...

[rogerp_1]

Thanks for the reply.

Can i be really bad and ask you exactly how to configure the snmp for managed servers as well as the SIM console.

Very sorry i had to ask this however i have never configured snmp b4.

Thanks

[rogerp_1]

i have attached a screen dump so u can view my problems

thanks

[Aravindh Rajaram]

On the managed node, go and edit the SNMP service properties and add a read community string. The same community string should also be entered in the the Global protocol settings page of HPSIM. Also for efficient trap handling, on the managed node, enter the trap destination as your CMS.

Hope this helps!