Monitoring MSA2000

[bconstant]

Hello,

Is there a way to monitor an MSA2000 (2012i) with HP SIM (WBEM/SMI-S, SNMP...)? How?

Many thanks,

[Ervinck Kevin]

At the moment we are doing monitoring of our MSA2000's via email alerts. Would be interesting though if we can do it via SIM too.
Anyone?

[Mario Glaum]

Hi, we have the same question any way to add the MSA2000 to SIM?
Regards

[bconstant]

Well, I'm able to add the MSA to SIM using SNMP but the subset of events managed by SIM (according to the Mib) is very limited.
For example, when I pull a disk out of the array, the status of the MSA changes but there is no event log... When I put the disk back, the status changes back but still no event log... (in fact only the health icon changes)
When I send a test trap from the MSA, no event is logged or linked to the MSA.
During the MSA discovery from SIM, the device name is properly retrieved but the device type is set to unknown.

Regards,

[Ervinck Kevin]

That's because there's no updated MIB file in HPSIM 5.2 SP2 which holds the MSA2000 events.

[Olivier Masse]

I should receive one within a few weeks and started checking on the same issue.

From my understanding, the bottom line is that you can't currently manage the device with SIM.

However, OSEM does supports the device so at least you can configure SNMP traps to be sent to your OSEM server and you'll get notified if there's an event. Theoretically, if you're on a CMS, service events will be sent to HP using RSP. But as I say that's all in theory, I haven't been able to try it yet.

That's my two cents. Keep us posted.

[bconstant]

Olivier,

Thank you for your feedback. Could you point me where it is stated that the MSA2000 is supported by OSEM. I was unable to find that on my own.

Regards,

[John Lernihan]

Hi,

Just wondering if anyone has any update on the MSA2000 issue in SIM?

I cannot get SIM 5.3 to correctly identify the device.

Thanks,

John

[John Lernihan]

Hi,

The MSA2000 is supported within SIM, I configured one today in SIM 5.3 and it is also configured for RSP and working correctly.

The device needs to be discovered using SNMP.

I do not understand why everyone thinks it is not supported because it is.

Let me know if you would like further detail on how to configure an MSA2000 in SIM.

Regards,

John

[bconstant]

Hello,

That is true that monitoring of MSA has improved from version 5.2 to 5.3 but I'm still not considering it as fully supported.
The sytem type is not properly detected and the MIB hasn't evolved since 5.2.
From what I see, all events trigerred by the MSA are mapped to the Error storage event.

Regards,

[oczkov]

Hi,

Interestingly, from what I can tell, the MSA2000fc is supported by Insight Manager, but 2000i/2000sa models are not.

Source: http://h10010.www1.hp.com/wwpc/pl/pl/sm/WF04a/12169-304616-241493-241493-241493.html
(This is Polish HP site, look at the raw titled "ObsÅ uga narzÄ dzia Insight manager" = Support for Insight Manager).

The question is whether HP is going to add this support soon for iSCSI/SAS models or there is no such a plan at all.

Regards,
S.

[RIZA_1]

hi just few minutes ago, i have a customer asking me if this is supported.

at which extend this MSA2000fc is monitored?

does Insight Remote Support Advanced support this as well?

[oczkov]

Now as we've got the G2 series of MSA2000 FC/SAS/iSCSI all of the new models seem to be supported by HP SIM:

http://h18006.www1.hp.com/storage/disk_storage/msa_diskarrays/san_arrays/msa2000fc/specs.html

What QuickSpecs here http://h18000.www1.hp.com/products/quickspecs/13187_div/13187_div.html says is:

"Taking a more proactive approach to IT support, the HP Remote Support pack plug-in module easily integrates with HP Systems Insight Manager to provide a powerful, unified "single pane of glass" solution for onsite and remote management.

HP Remote Support Pack enhances HP Systems Insight Manager with intelligent event diagnosis plus the automatic submission of hardware event notifications securely to HP support, including acknowledgment and status returns. It adds remote configuration collections to allow the delivery of assessment and proactive services for your SAN storage and HP-UX environments."

I would look also for some info in the HP SIM docs.

Regards,
Oczkov

[Dan Pyper]

The MSA product team has released the following white paper:

Comparing features and functions of SNMP and SMI-S in an MSA2000 environment

"http://h20195.www2.hp.com/v2/GetDocument.aspx?docname=4AA2-8894ENW&doctype=white%20paper&doclang=EN_US&searchquery=keywords=(OR)%20array%20&cc=us&lc=en"

Many rich use case examples and lots of HP.com storage management links at bottom of paper.