Multiple emails sent from past cleared events.

[Colin Yates]

We have an automatic event handling task set up to report on the status of a group of servers. Whenever one of these servers is downed SIM mails all cleared events for the server in question resulting in a barrage of mails. We are running SIM 4.1 and I've noticed a similar posting but with no answers. Can anyone help?

[Joel Rubenstein]

Softpaq SP26214 has been released to address this issue.

It can be downloaded from:

http://h18007.www1.hp.com/support/files/server/us/download/21987.html

[Peter Stringer]

I had the same problem and extracted the file and followed the instructions, yet I am still getting a barrage of old events every once in a while?

Regards

P.S Has anybody else applied the fix and got it to work?

[Colin Yates]

I have applied the fix as described and are still receiving old events. Can you advise?

[Doug Jefvert]

I am also having the same issue and the patch does NOT fix the issue...This makes the product practically unusable. I get 100+ messages at a time from a single server. Come on HP come out with a real fix for this!

[Joel Rubenstein]

Please open a call with your local HP support center.

[Joel Rubenstein]

Another potential source of the problem is if any of the managed nodes are running 6.4 or earlier Insight Agents. These agents have been known to randomly resend old alerts.