New install of SIM 4.1 on RHEL 3 button icons not displayed

[Carl Snyder_1]

I completed a fresh install of SIM 4.1 on RHEL v3 without any issues.

However, on the home page of SIM after logging in, all of the button icons are not loading and are displayed with a red "x", which of course means I cannot access most of the functions os SIM. Everything else appears to load and work fine.

We do use a corporate proxy, which I made sure I was bypassing as a possible cause to the problem.

I saw a previous post for this but nobody responded. Has anyone had this same issue? Anyone know how to fix it? I appreciate any help you can provide!

[Luis Valencia]

Have you check the java plugins in the Mozilla Browser?

The plugins must be registered in the browser.

Try to check if this helps.

Luis

[Carl Snyder_1]

Yep. I made sure the links were there. I tried this locally on the machine as well as from another Linux machine then from a Windows machine. All with the same result. On the Windows machine, I see that java starts up and I get the messages about the certificates. Still with the same result.

This was a fresh install of the OS and fresh install of SIM so I would imagine this would be easy to duplicate.

Has anyone had a similar issue and fixed it?

Any other suggestions?

[Frank Kelbe]

Sorry - no solution from me. But I have the exact same problem. Just installed RHEL3-AS Update 3, jre 1.42_04, then fresh install of SIM. Icon buttons do not show up. If right click and choose "View image", it specifies a path and file that does not exist.

I hope someone answers this one, as I have to demo this soon :)

[Raj Palchaudhuri]

This is an issue I have determined to be specifically related to RHEL 3 Update 3. It does not happen in U1 or U2. Possibly fixed in future SIM 4.2?

[Carl Snyder_1]

Thanks for the info Raj.

Did you happen to be running this on U1 or U2? I am in fact running this on U3 and still am not able to get it working.

I since installed this on win2k3 since I could not get it going in time.

I am still interested to know if anyone gets this working.

[Chris Hammond_6 · Accepted solution]

Go to /opt/hpwebadmin/bin and run integrate_webapp. I requires java so if you have not installed java, go in and change the line;

java -cp "/opt/mx/lib/tools.jar" sun.tools.jar.Main -xf $WEBAPP_DIR.war

to

/opt/mx/j2re/bin/java -cp "/opt/mx/lib/tools.jar" sun.tools.jar.Main -xf $WEBAPP_DIR.war

Then refresh the browser and wa la. :)

[deleted20.02d]

you just saved my life, I didn't think there would ever be a solution to that problem and I'm stuck with CIM7 ;)