New Install Systems Insight Manager

[Ritter Philippe]

Hello,
I cannot install SIM 4.1, because the system is hanging after Initialization complete.

Any info ?

[Joel Rubenstein · Accepted solution]

The installation hang occurs because when the SIM database is created it uses the collation sequence specified during the SQL 2000 installation. If that collation sequence had been changed from the default (SQL_Latin1_General_CP1_CI_AS) then the SIM installer has problems when creating the necessary database tables.

You will need to create an SQL database using the default collation sequence before installing SIM

[Ritter Philippe]

Yes, this is my case. But how can I create a database before install ? Because when I start a new setup, SIM create self the database ? I could install it but changing the collation during install. But after that I get this error when I go in automatic discovery :
The automatic discovery process has not been configured in the database. If this is a fresh intall, the most likely cause is a cancelled installation, try reinstalling HP Systems Insight Manager

[Joel Rubenstein]

Are you specifying an existing SQL 2000 database during the SIM installation? If you install MSDE as the database during the SIM installation you should not see this problem.

[Ritter Philippe]

No, I use my own SQL 2000 SP3 server installation

[Joel Rubenstein]

then you need to install another instance of SQL 2000 server and do not change the collation sequence during the creation of the new instance. Then you should be able to install SIM by specifying this new database instance.