New v5 install - Database "invalid credentials"

[Dmitry_70]

Hmmm... I installed SIM 5 on clear machine a couple of weeks ago and I had the same issue. I tried to set LAN manager authentication level to the lowest value and it didnâ t help. I returned the strongest value back. After that I solved the problem with password simplification (I guess that is Java problem) and SQL port number change to 1453.

[Dmitry_70]

Hmmm... I installed SIM 5 on clear machine a couple of weeks ago and I had the same issue. I tried to set LAN manager authentication level to the lowest value and it didnâ t help. I returned the strongest value back. After that I solved the problem with password simplification (I guess that is Java problem) and SQL port number change to 1453. BTW, now SIM works fine with NTLMv2 only setting.

[Bill Hull]

I tried everything on this page and in the word doc and had no success. Finally, I created a new AD user, made him a domain admin, logged in to the server as him, and then the install went fine.

What a screwy process. I hope it works after all of my efforts.

[Jonas Back_2]

I logged a case yesterday with HP regarding this problem and they confirmed it's a problem and will fix it in a patch but they couldn't say when it will be released.

[Jari Forsman]

How should customers without AD or domain install SIM ? I have this newly installed W2k3 /SP1 w/o AD and an dedicated MSSQL 2000 server where I want to put my db. The DB server is not in a domain or AD either. We use SQL-authentication. The installer authenticates with 'null'. We use primarily eDirectory and have no need to use AD at our site. Should I install some older version on SIM ?

[Edward Latzko_1]

I have a similar issue the database initialization fails. I have attached screen shots of the eventlogs and the hpsin.log. Any help would be appreciated. Thanks....

[BR779329]

Hello.

I have the same problems as the rest of you.
My HPSIM server is in an NON-AD environment, but I have applied a security policy on all of my servers.

I am installing HPSIM on W2K3-SP1 with MSDE.
I have attached my security policy as txt file.

I have changed MSDE to use TCP/IP and not Named Pipes.

It would be greate if there is some fix on this.

[Phong Thai_2]

What I have found out and worked for me after number of times trying to install v5 is:

First, forget about upgrading your v4.2 to v5. It broke both of my SIM servers. I ended up having to uninstall SIM then install v5.0 from scratch.
Second, when you install v5.0, make sure you log on to your server using the local administrator account instead of the domain account. For some unknown reasons, it does not like the domain account as an account to control the services. As for the database access acount, you can use a domain account, but the password can't have anything other than letters and numbers. Everything went just fine after that.