PMP 5.0 Failed in creating Database Schema: Incorrect function

[Trevor_Brown]

Have just upgraded SIM to version 5.3 and need to upgrade/install PMP 5.0. However, PMP 5.0 fails. HPPMP_V5.LOG excerpt below. Any ideas? FYI 4.7.1 installs just fine, but isn't compatible wit SIM 5.3

06-02-2009 13:44:26 : Database: SQLServer
06-02-2009 13:44:46 : Collecting all parameters...
06-02-2009 13:44:46 : Creating Database schema...
06-02-2009 13:44:46 : ---------------------------
06-02-2009 13:44:46 : ---------------------------
06-02-2009 13:44:46 : Failed in creating Database Schema: Incorrect function
06-02-2009 13:44:54 : Uninstalling PMP...
06-02-2009 13:44:55 : --------------------
06-02-2009 13:44:55 : Uninstalling PMP...
06-02-2009 13:44:56 : Completed

[pkrai]

The given problem might be because of several reasons:

- Either SIM is not installed properly, thus the required library files are not available for PMP installer.

- Or current user don't have full rights on the 'temp' folder on CMS.

- Or 'temp' folder don't have enough space left.

Please verify all these & then try again.

Thanks.

[Trevor_Brown]

- Either SIM is not installed properly, thus the required library files are not available for PMP installer.

I completely uninstalled SIM & PMP as well as other HP software to the point that nothing was installed. SIM 5.3 was installed clean with no problems.

- Or current user don't have full rights on the 'temp' folder on CMS.

User is the Administrator with full rights on everything.

- Or 'temp' folder don't have enough space left.

16.3 GB free on the HD.

There appears to be a bug in the installer program that HP needs to fix as this won't install for upgrade or clean install.

Please verify all these & then try again.

[pkrai · Accepted solution]

Can you verify, whether your CMS is having latest Java updates ?

Thanks.

[Trevor_Brown]

I updated Java to Version 6 Update 12. PMP installed okay. It would have been nice if the installer would have verified the correct Java version instead of throwing a cryptic error.

[Trevor_Brown]

Updated Java version required.