PMP Report - No Record Found

[Carl Passman]

When I select System Summary Reports from PMP I get No Record Found. But when I check the PMP Monitoring Administration it shows Monitor Status as Started on a few servers. What am I missing to be able to run the System Summary Report?

[Rob Buxton]

Where do you select the Summary Report from?

If this is an Offline report then I believe you need logging enabled. Otherwise you will only have access to the Online information.

[Carl Passman]

I select the report from HP SIM 4.1 console > Reports > Performance Management Pack Reports > System Summary Report.

At this point it opens a new window with colums for Name, IP Address, Earliest Data Items, and Latest Data Items. Instead of these fields being populated with my monitored servers it simply reads "No Record Found".

I see the same thing when I choose CSV File Generator, however I do see my monitored servers when I select Static Analysis Report.

[Rob Buxton · Accepted solution]

Do you have Logging enabled?
My guess is that the reports you're after are trying to look at historical data in the PMP Database.
If you're not logging data there will be nothing there. Not too sure where it keeps the last 50 minutes of material, maybe in different tables?
I don't log data myself so cannot test the theories.

[Carl Passman]

That's it! I enabled logging and now it works like a charm...

Thanks Rob.

[nathan_78]

One thing to take into consideration... pending on your organization size, we have ran into problems of the Database log running out of the aloted disk space and you end up losing data. Just food for thought. We monitor our DataBase through MS SQL server.

[SIT]

Hi,

I have the same pb but with Log enable.

On my ESX,in the PMP configuration page, i check Log for one of my VM (in the Log Columm, the case is Check for the VW and for the ESX). In the Performance status page, the log case is mark as enabled

But after 4 days, i still have "no record found" for reports.

Thanks