Power Manager Question

[Sean Murray_1]

Under reports I have a ProLiant DL385 G2, however tool launch still says no and when I click the checkbox, it basically tells me the system is not supported.
All the latest agents, Win 2K3 Standard, in Power configuration I have the right login & password combos.
This model is supported per documentation, valid trust on box, and everything looks fine. However, 95% of the machines supported show up this way.
Anyone have any ideas as to why or what to check?

Thanks,
Sean

[David Claypool]

Has the management processor for the boxes in question been discovered and associated? (Is there a ? in the MP status column or a status?) The mechanism used for Power Manager is the iLO. Also, make sure the password is the iLO password and not the OS password.

[Sean Murray_1]

Yes, the MP is showing up green with the correct name in the correct machine.

All fields showing correct type, name, product ID, etc.

Also, yes, the user/pass combos I setup in the Power Manager configuration are/should be on the iLOs. Verified it and could log into iLO fine with those combinations.

Sean

[Sean Murray_1]

Fixed. Had to enter PUID manually under system properties, which I found in another thread.