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Problem discovering server running WBEM agents on HP SIM 7.5.1

Valued Contributor

Problem discovering server running WBEM agents on HP SIM 7.5.1

I've upgraded WBEM agents to version and system management homepage to version on a server and i can see on the system management homepage it shows WBEM is working etc, but when i do discovery of the server in HP SIM 7.5.1 I get teh following error.

I've logged in using the account details i've set and it loads HP SMH  up fine, that administrator account also allows me to login to the server.

I can telnet the server from HP SIM server on port 5989 and 5988 which is what i believe it uses for WBEM

So any ideas?

Anyone testing these new version of WBEM And SMH with HP SIM 7.5.1 as these agents only came out 1APR2016.


********* Significant issues and overall target discovery/identification
Major: The system cannot be identified properly for HP SIM to manage;
unable to get one or more of the following: model, serial number or
unique identifier (UUID). For management processors, verify the
system is running the latest firmware. For Linux based operating
systems, you must have dmidecode installed, enable the
PermitRootLogin and PasswordAuthentication in sshd, and use root
credential. For HP-UX, verify the sign-in credential. For
Windows, check if WMIMapper is configured correctly on the CMS and
verify the sign-in credential.
Normal: Identification status is only available for servers, workstations,
or desktops, where monitoring is enabled.

********* Additional results (listed for information only):

* Starting identification process...
* Checking for known running web servers...
* Checking for SNMP protocol support on system...
Normal: The system did not respond to SNMP. Verify security settings and
community strings in Options->Security->Credentials->System
* Checking for SNMPv3 protocol support on system...
Normal: The system did not respond to SNMPv3. Verify security settings and
v3 credentials in Options->Security->Credentials->System
* Running HP ProLiant management agent identification...
Normal: The system does not support SNMP.
* Running SNMP base cluster identification using common cluster
Normal: SNMP is not supported or globally disabled, skipping SNMP cluster
* Checking for WBEM protocol support on system...
Minor: This system does not have any SMI-S CIMOMs installed. No storage
systems will be found on this system.
Minor: The Central Management System (CMS) cannot communicate with the
CIMOM locally installed on the managed system using the WBEM
protocol, Identification will try to identify Windows systems using
the WMI Mapper as proxy; for Linux and HP-UX systems, check
credentials by going to Options->Security->Credentials->System
Credentials. For Linux systems also check if the HP WBEM provider
is installed.
Critical: There are no valid WBEM / WMI credentials for the system(s).
* Running WBEM rules based identification...
Minor: Identification cannot get computer system hardware data from the
WBEM / WMI providers.
* Running Virtual Machine (VM) Host (non HP Integrity VM Host)
Normal: The system is not a VM Host (non HP Integrity VM Host), or WBEM
credentials may not be specified so skipping VM Identification.
* Running Storage identification...
* Did not detect the WBEM protocol support on this system. SMI
storage identification will be skipped.
* Storage identification completed.
* Running HP NetServer identification...
Normal: The system does not support SNMP.
* Running HP-UX SNMP identification...
Normal: The system does not support SNMP.
* Running OA Identifier which will discover systems in an enclosure
if the automatic enclosure discovery option for OA is enabled...
Normal: The system is not an Onboard Administrator, skipping automatic
discovery of systems in the enclosure.
* Running XMLReply Identifier which will discover systems in a
rack/enclosure if the automatic discovery option for the container
node is enabled...
* Running iLO Identifier which will discover the server if the
automatic server discovery option for iLO is enabled...
Minor: The system responds to the HTTP request but cannot get the XML
output. It is normal for servers not to get the XML data.
Minor: If the http communication from CMS to target is working, but if it
is found to be slow then try increasing the Default connection
timeout parameter for http in global protocol settings.
* Running p-Class Identifier...
Normal: The system is not a p-Class so skipping p-Class identification.
* Running IPMI protocol identification...
Normal: IPMI protocol not detected so skipping IPMI Identification.
* Running SSH Protocol identification...
Minor: The system(s) do not have Secure Shell (SSH) installed or it is not
running on the managed system(s).
* Running SSH Identification...
Normal: SSH Protocol is not enabled so skipping SSH Identification.
* Running WS-Man identification...
Minor: The system did not respond to WS-Management (WS-Man) request.
* Running Monarch OA Identification...
Normal: The system is not a monarch OA so skipping monarch OA
* Checking for System Management Homepage and other HP web agents...
Normal: The system is not a server, storage or desktop. Skipping the check
for System Management Homepage.
* Running HP Serviceguard Identification...
* Running SNMP System Type manager ...
Normal: The system does not support SNMP.
* Running SNMP subtypes identification...
* Resolving DNS names...
Normal: The fully qualified domain name was successfully resolved for the
* Checking if the Node is a Virtual Center...
Normal: Skipping Virtual Center Identifier.
* Running Virtual Machine Management (VMM) Plug-in Identification...
* Building system relationships...
Minor: System Management Homepage (SMH) is not installed or is not
responding on the system(s).
* Running system Manage Communication diagnosis...
* System identification finished on system.



Honored Contributor

Re: Problem discovering server running WBEM agents on HP SIM 7.5.1



You did set the discovery credentials in de discovery job or in the general setting in SIM right ?

THe log shows it has no valid credentials, this should be something like domain\account and the a password in the WBEM part, so not only in the login credentials you see when typing the credentials. Als click the Show advanced protocol credentials and click on the WBEM/WMI tab.

Kind regards,