Problem installing VPM

[Serge Bruwiere]

When installingg VPM, the installation appears to be successfull. When logging in to SIM, I can't find the menu options for VMP.
The services for VPM are installed and running.

Can anyone tell me how to solve this problem ?

[Rob Buxton]

Just verify there's no entry for "Vulnerability and Patch Management" under the Options Tab in HPSIM. In which case it would seem thie installation has not succeeded. You might want to have a look around at any Log files on the HPSIM Server.

[Serge Bruwiere]

had a look around on the system and found this in the event log (application)

Reporting queued error: faulting application installer.exe, version 0.0.0.0, faulting module Scannerdll.dll, version 0.0.0.0, fault address 0x0000160e.

maybe this can help to determine the problem

[Jarrod Kline]

I had the exact same problem. Here is what I did to fix it per HP support. I removed the VPM installation via add/remove programs. Then I had to remove IIS completely and reboot (In 2003 use the configure your server wizard and remove the role), reboot. Then reinstall IIS and then reinstall VPM. Good luck.

[Brett Turley]

I'm also having the same problem. I tried uninstalling VPM and IIS, then reinstalling but it didn't make any difference. Does anybody have any other ideas?

[Ivan KOVAC]

Hello

I have the same problem.

In MMC, IIS Manager, Web Sites , Propertis under tab Service, select Isolation mode: Run WWW service in IIS 5.0 isolation mode. Wait for IIS to restart, and run VPM installation.

Ivan