Problem with reports

[Serge Bruwiere]

When I run a report (Servers - Inventory) I get a list back containing multiple lines for the same server(s).

Can this be fixed in any way ?

[David Claypool]

This typically is caused by using both Insight agents and WMI (WBEM) to collect data. The format of WMI data is somewhat different from the data formatted by the Insight agents, so trying to normalize between the two is not easy. However, it is planned for a future release.

The easiest way to get around this is to not include a WBEM login/password in the Options --> Global Protocol Settings (but keep "Enable WBEM" checked). Then create a new custom list to "Search for (systems) where (management protocol) (is not) (Systems Management Home Page)." Display the list and use the header checkbox to select all of the systems in the result. Go Options --> System Protocol Settings and supply a login/password for those systems.