PSP update results in disabled nics?

[Kelly Beauchaine]

I updated the Proliant Support Pack on my DL360 and now both nics are disabled and I cannot enable them!
Has anyone ever heard of this? I was updating the PSP from version 7.4 to 7.6 for Windows 2000.
Regards,
KBeauchaine

[Rob Buxton · Accepted solution]

Yes, it was a while ago, but it could have been around the 7.4 time.
IIRC the work around was to delete the NIC using Device Manager and rediscover it and then load the updated driver.
You'll need an alternate way of getting the latest NIC Driver onto the Server, e.g. floppy, CD or USB.
Copy the cpnnnnn.exe file across and expand it to a temp directory and update the NIC by pointing it to that directory.

[Kelly Beauchaine]

Thank you. I somehow got one of the nics re-enabled (not the original one) and now have it working. Everything but the nics were updated. Think I'm going to leave it alone. Thankfully, it's a development server for testing only and not one that must be up 24/7. Man, that was a hard lesson learned!
K

[Rob Buxton]

Yep - we faced it one night on a couple of our main production servers.
There was a bit of hair pulling, swearing and chanting to please the various computer gods.

[Louis Henninger_1]

We had some issues trying to update the PSP (any version) using RDP. It would blow away the NICs. If we update the PSP locally (KVM) or via Remote Console (Advanced iLO)no problems.

Regards,

Louis

[Kelly Beauchaine]

Thank you both. I'll make note of this when I start the rest of the updates!