Request for David Claypool

[Tim McGue]

David,

Sorry for using the forum for this; however, we are experiencing a great amount of frustration over a case we have open with HP. Could you look at case 3205074477 and see if you can provide any direction?

Thanks as Always,
Tim McGue

[David Claypool]

I'll see what I can do on Monday...

For something like this, please feel free (and others, too)to contact me directly using dclaypool [at symbol] hp.com (<--avoiding spam spiders).

I do ask that everyone please use it judiciously.

[Tim McGue]

David,

Thanks as always for your help.

Tim

[David Claypool · Accepted solution]

Tim:

My normal starting points for this are both out on Spring Break (presumably with their kids). I'm having to reach farther afield, but I wanted to make sure you know I haven't forgotten you.

--DC

[Tim McGue]

David,

Thanks again for the follow up. Actually I was just thinking about this post, because about 2 minutes ago I just hung up with Brandy and Joel ____ (forget his last name). I understand how spring breaks go. Thanks again.

Tim