SIM 4.2 SP2 broke my Custom Commands

[Chris Hall_12]

I have recently upgraded SIM 4.2 with SP2. Since the upgrade, all the custom commands have stopped working. The error we get is an authentication error when the custom commands run.

I saw in the SP2 release notes that they took out the requirement for SSH, and we can now use domain authentication. We also read a post by Scott Shaffer indicating the same.(http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=860682)

So we thought of using this new functionality to fix the Authentication error. Since we used a dedicated domain level service account to install SIM originally, we tried using that dedicated user account with the new functionality in SIM SP2.

Following the instructions in the SP2 release notes, we looked in the globalsettings.props file and found the necessary lines to modify.
We set: mx_dtf_ssh_bypass_user=DOMAIN\\!hpmgr (it was initially set to Administrator)
We set: mx_dtf_enable_ssh_bypass=true (it was initial set to false)

We made sure the DOMAIN\UserName has the domain privs "Log on as a service, Create a token object and Replace a process level token".

There is one line in the release notes that we don't understand. It says "Custom Commands, if the login user is added to the property." What is "the property" ??


The custom commands still do not work. Can anyone suggest what we might be missing? Do we need to uninstall and reinstall OpenSSH and just use the old funcationlity? Is sure makes sense for our organization to use the new funcationality in SP2, as we have hundreds of servers all capable of domain authentication.

Thanks in advance.

Chris Hall

[Chris Hall_12]

I have resolved this issue. The server OS needed to be restarted, then all the new settings started working for custom commands.