SIM 4.2sp2 - CMS

[Jesus Velazquez]

When adding managed systems using manual discovery via a hosts file, only a handfull of systems show up with hostname but the other servers show up as ip address or fully qualified domain name. For instance, I have hosts file configured with x.x.x.x hostname not fqdn. My goal is to just have the hostname displayed. I have tested name resolution and they all work if I just ping the hostname so that shouldn't be an issue.

Any suggestions would be very helpful!!

[Rob Buxton]

You need forward and reverse dns lookups to work.
Try using nslookup to lookup both the ip address and then the name returned by the first lookup.

[jim goodman]

I have run into this at times using hostfiles. As Rob mentioned the DNS can be a thing to if it doesn't agree with the hostfile.

Also make sure snmp is setup on the managed systems and re-run the identification task so it interogates the server. If you haven't tried that yet.


- Jim

[Jesus Velazquez]

Guys thanks for your replies they lend a hand. Regarding the reverse lookups, we do have dns setup that way and the hosts resolve. I'm having the issue with both dns and hosts file.

However, I will check to insure that snmp is installed and configured as well as re-run the identification tasks.