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SIM 4.5 Tool bar has disappeared.

 
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Bruce McKay
Occasional Advisor

SIM 4.5 Tool bar has disappeared.

Our SIM has lost its tool bar.
IE6 shoes an error of:
Line: 51
Char: 5
Error: 'menuBar_ID_MANAGE_MENU' is indefined
Code: 0
URL: https//invupdate:5000/mxportal/home/mxleMenuFrame.jsp

Can anyone point at a fix for this?
Or should I just do the upgrade to version 5 and get rid of the java stuff?
thanks
Bruce
4 REPLIES 4
Rob Buxton
Honored Contributor

Re: SIM 4.5 Tool bar has disappeared.

Make sure all of the JRE's are closed down and then use the Java Console Panel to clear the Java Caches. It sometimes fixes problems like this.

What version of the JRE are you using?
Bruce McKay
Occasional Advisor

Re: SIM 4.5 Tool bar has disappeared.

Stopped the tools that were running, and cleared the cache

JRE Vesion is: Version 1.5.0 (build 1.5.0_04-b05)

Even checked JAVA updates, and have latest version.
Rob Buxton
Honored Contributor
Solution

Re: SIM 4.5 Tool bar has disappeared.

Bruce,
I've found 1.5 a bit flakier with HPSIM, but have not had it cause the problem you're seeing.
If you only need the JRE for HPSIM you could completely remove the JRE and maybe try installing one of the recent 1.4 variants. The last I used was 1.4.2_08, but I think there's even a _09 out now.
Bruce McKay
Occasional Advisor

Re: SIM 4.5 Tool bar has disappeared.

Thanks.
Have upgraded to SIM version 5, and the toolbars work correctly, no JAVA by the looks, excellent.