SIM 5.0 : cannot deploy VMM agent, SSH error.

[OlivierV]

Hello.

I want to deploy the WMM agent on one VMWare GSX server. SSH is installed, SIM says yes in the 'tool is running' column.
In the report, I have the following errors for the agent copy, agent install and agent registration tasks :

STDERR :
Ssh Operation failed for node:server01. :Connection timed out: connect

EXCEPTION CLASS :
com.hp.mx.dtf.sshClient.MxSshFailedException

EXCEPTION :
Ssh Operation failed for node:server01. :Connection timed out: connect

How can I try if SSH is running fine ? Any idea on this issue ?

Thank you.

[Aravindh Rajaram]

After installing SSH on the managed node did you push the key? If not, run the following command and then try deploying the agent.

mxagentconfig -a -n -u -p

[OlivierV]

Yes I did. And it worked.

[OlivierV]

Resolved : there was a DNS resolution issue, the target server couldn't be reached by it's name from the SIM server.

I changed the DNS configuration and the installation worked. I thought SIM can use the IP address insteasd of the name but this is not the case.

[OlivierV]

See above : DNS resolution issue.