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тАО05-11-2010 06:31 AM
тАО05-11-2010 06:31 AM
The error i am getting is...
"HP Insight Software Installer
The service credentials do not have permission to access the database. Database access is required when performing an installation or upgrade Insight Control server deployment."
This error message displays on the Database configuration page.
Any ideas anyone?
Thanks
Dave
Solved! Go to Solution.
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тАО05-12-2010 01:09 PM
тАО05-12-2010 01:09 PM
Re: SIM 6 Install issue - Database Configuration issue
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тАО05-12-2010 06:23 PM
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тАО05-13-2010 02:27 AM
тАО05-13-2010 02:27 AM
Re: SIM 6 Install issue - Database Configuration issue
--------------------------------------------------------------------------------
Are you able to create a database and create and drop tables in your SQL2k5 environment if you login with the user you specified in the database selection form during the sim installation?
Indra2410 May 13, 2010 02:23:27 GMT points for answer: Unassigned 10 9 8 7 6 5 4 3 2 1 0
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Can you please try adding the user to "Sysadmin" role.
Hello,
Indra - the account has the Sysadmin role already.
bpe - yes if i login to the database using the credentials for SIM i can create a new database and add tables inside of it!
Anything else to try?
Thanks
Dave
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тАО05-13-2010 03:29 PM
тАО05-13-2010 03:29 PM
Re: SIM 6 Install issue - Database Configuration issue
I do not remember the exact name for it and I have no access to your maschines until monday. It could be the transport configuration for the database access. As far as I remember something is mention in the installation documents.
BPE
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тАО05-14-2010 10:14 AM
тАО05-14-2010 10:14 AM
Re: SIM 6 Install issue - Database Configuration issue
Do you need "Insight Control server deployment"? I guess you just interested in SIM.
if yes then just install HPSIM from DVD, its there in DVD hpsim folder (setup.exe).
just confirm me also if you have confusion?
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тАО05-16-2010 11:36 PM
тАО05-16-2010 11:36 PM
Re: SIM 6 Install issue - Database Configuration issue
Just to let you know i have now resolved this. It was down to the admin role being used. Although i had assigned sysadmin to the account for this it never worked but when i used our normal sysadmin account it did. I created a new account and assigned permissions again and it worked. Strange one but thanks for the help
Regards
Dave
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тАО05-16-2010 11:39 PM
тАО05-16-2010 11:39 PM