Server Management - Systems Insight Manager
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account locked problem

 
Ivakin Dmitry
Frequent Advisor

account locked problem

Recently I've upgraded HPSIM to latest 6 version, hotfix has been applied. HPSIM working under my domain account. According company policy my password need to be changed every 3 month.
I know that I must change password for hpsim, if my domain password has been changed. I use mxpassword -g, select mxDBUserpassword and change it according domain password.
I found in security windows log, many unsuccessful tries to use my account, and then it's locked.
I've changed password to current in HPSIM Security-Credentials-Global Credentials.
I'm using MSDE with windows authorization (also under my account). I've deinstalled Version control agent, because I heard that it's also can use my account.
In database.props file correct domain account configured.
Please suggest where I should check password? It's really makes problem for me.
4 REPLIES 4
Ivakin Dmitry
Frequent Advisor

Re: account locked problem

Forgot to say..SQL instance also working under my domain account with current password.
BPE
Esteemed Contributor

Re: account locked problem

Hello Dimitry

Do you have auto discovery enabled in sim?
Check if you have used the same user for one of this discovery tasks.
Or by accident for a induvidual system.
If you know the rate of the access you can better guess which part of SIM is generating the troubles. e.g.polling or remote support components.

BPE
dgarza
New Member

Re: account locked problem

Did you udpate the credentials under which the service account is running?

If your account is configured for use in SIM, you can simplify your search using the System Credentials tool. Run it against multiple (or all) systems, then select all the systems from the "credentials in use" table and hit the "View all credentials" button. That will show you any system credentials for all the sytems, plus potentially related discovery and global credentials.
Ivakin Dmitry
Frequent Advisor

Re: account locked problem

No, auto discovery function disabled.
I've applied new password to all system through "System credentials", let me see what will happen..