Server Management - Systems Insight Manager
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Re: SIM and Initial ProLiant Support Pack Install

 
frank neubert
Advisor

Re: SIM and Initial ProLiant Support Pack Install

I'm getting the same errors as well, will the next SP address this.
thx Frank
Jerry Otto
Advisor

Re: SIM and Initial ProLiant Support Pack Install

Hi,

I got the same problem here. And it's driving me nuts. Just see the date of this thread it's over a year now, and still people get the same problem. And there is no whitepaper with a solution. Please, make a good document to help us out! I don't believe that HP wants this kind of commercials for their products.

Best regards,

Jerry
Jon Ward
Trusted Contributor

Re: SIM and Initial ProLiant Support Pack Install

You may have to clean out the known_hosts file of preexisting keys first. Refer to http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=764242 for a background. This file also exists in Windows at \Program Files\HP\Systems Insight Manager\config\sshtools\known_hosts.

Re: SIM and Initial ProLiant Support Pack Install

Hi,

even deleting the whole file does not help :-(
Regards
Thorsten
Mike Strako
Trusted Contributor

Re: SIM and Initial ProLiant Support Pack Install

This is what I used as my step-by-step OpenSSH re-configuration, don't miss any steps. Let me know how it works for you.

Best regards,

Mike.

Re: SIM and Initial ProLiant Support Pack Install

Hi,

thanks for this document.

It's a bit funny, that the tools use the administrator account and you even cannot choose the account during install. Many companies don't have a account "administrator" anymore (renamed or whatever)...LOL.
Work done by developers for developers ;-)
So long...

So far, I tried the steps, but I'm hanging here:
Once the files have been edited, run run mxtool â m â f (filename) for each modified file to update the system.

Here I always get this messages:
The required tool revision is less than or equal to the revision of the tool in
the repository.
Whatever it means....

Do you still have an idea?

Thanks and regards
Thorsten S

Re: SIM and Initial ProLiant Support Pack Install

Hi,

sorry, I forgot the -x force parameter, so this step worked now.

But now I cannot download the support packs. When I choose a system, try to deploy an initial support pack install, sim makes a download and here I get this error:

Unknown error retrieveing components.


This is a quite frustrating tool, even importing systems via a hosts file isn't that easy and every step creates errors. I wish I had the CIM 5.3 in Win32 gui again :-(

Any more ideas whats wring now?

Thanks and Regards
Thorsten

Re: SIM and Initial ProLiant Support Pack Install

I think, I'm getting mad with this software *aarrggh*
After perfoming the last steps in the document concerning about the SIM and password file, my openssh service does not start anymore. In the event log I've got this message:

The OpenSSH Server service failed to start due to the following error:
OpenSSH Server is not a valid Win32 application.

:-((((((((((
Mike Strako
Trusted Contributor

Re: SIM and Initial ProLiant Support Pack Install

You might want to start yourself a new thread RE this.
Jerry Otto
Advisor

Re: SIM and Initial ProLiant Support Pack Install

Started new thread called:

RE: SIM and Initial ProLiant Support Pack Install