SIM Role Field

[Mark Tew_1]

I have the roles set on all my servers SMH set depending on their environment. So production, DR, Test, OAT etc How can I use this information in SIM? Can these roles be linked to the severity of the Alert? Im not sure how the Critical, Normal, Minor systems are determined but suspect its via this. If not then I guess my 2 questions are:

1. How is the criticality of the server determined by SIM?

2. How can I use the server roles to manage my systems?

Any help appreciated.