SIM5 is identifying desktops/workstations as servers

[Ted Rodavich]

Does anyone know why SIM identifies desktops as servers? And more importantly, how I can make it identify them correctly?

[sandeep_raman · Accepted solution]

Hello Ted,

Not too sure why.
Is it after a discovery or data collection?
Stop the SNMP service,set it to a manual startup.
Run a Discovery/Collection and check if its identified correctly.

SRH

[Ted Rodavich]

Stop SNMP service on which machine...the SIM server or the desktop machine that I'm trying to corrrectly ID?

[sandeep_raman]

Preferably on the desktop.

SRH

[Ted Rodavich]

I tried this. I stopped the SNMP service on the affected desktop and set it to manual. Then I deleted and readded the machine name in SIM. WORKED LIKE A CHARM.

[sandeep_raman]

Excellenti :-)

[Ted Rodavich]

Oops...not working again. On Friday, I removed all misidentified desktops and ran a routine to set all the desktop's SNMP to manual. I did not manually readd because I new a discovery would automatically run on Saturday. I came in this morning and I found all those desktops were readded as servers again! So back to Raman's original reply I guess it's during data collection (not discovery) when they get misidentified. HELP!

[sandeep_raman]

Hello Ted,

Attach screenshots for better understanding.

1.SIM discovery page(list of managed nodes).
2.Page where desktops are seen as servers.

SRH

[sandeep_raman]

Hello Ted,

Check if SNMP Security is set to 'Accept SNMP packets from any host'.
If not,change it and see if it helps.

SRH