- Community Home
- >
- Servers and Operating Systems
- >
- HPE ProLiant
- >
- Server Management - Systems Insight Manager
- >
- Re: SIM6 installation problems
Categories
Company
Local Language
Forums
Discussions
Forums
- Data Protection and Retention
- Entry Storage Systems
- Legacy
- Midrange and Enterprise Storage
- Storage Networking
- HPE Nimble Storage
Discussions
Discussions
Discussions
Forums
Forums
Discussions
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
- BladeSystem Infrastructure and Application Solutions
- Appliance Servers
- Alpha Servers
- BackOffice Products
- Internet Products
- HPE 9000 and HPE e3000 Servers
- Networking
- Netservers
- Secure OS Software for Linux
- Server Management (Insight Manager 7)
- Windows Server 2003
- Operating System - Tru64 Unix
- ProLiant Deployment and Provisioning
- Linux-Based Community / Regional
- Microsoft System Center Integration
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Community
Resources
Forums
Blogs
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО04-14-2010 08:31 AM
тАО04-14-2010 08:31 AM
SIM6 installation problems
c:\hpsim.log contains the following:
[04-14-2010][17:22:07][Install Shell]Generating xml file is done.
[Wed Apr 14 17:22:07 UTC+0100 2010]Install Shell:
[Wed Apr 14 17:22:07 UTC+0100 2010]Install Shell:
[Wed Apr 14 17:22:07 UTC+0100 2010]Install Shell:
[Wed Apr 14 17:22:07 UTC+0100 2010]Install Shell:
[Wed Apr 14 17:22:07 UTC+0100 2010]Install Shell:
[Wed Apr 14 17:22:07 UTC+0100 2010]Install Shell:
[Wed Apr 14 17:22:10 UTC+0100 2010]Install Shell:
[Wed Apr 14 17:22:10 UTC+0100 2010]Install Shell:
[Wed Apr 14 17:22:10 UTC+0100 2010]Install Shell:
[Wed Apr 14 17:22:10 UTC+0100 2010]Install Shell:
[Wed Apr 14 17:22:10 UTC+0100 2010]Install Shell:
[Wed Apr 14 17:22:10 UTC+0100 2010]Install Shell:
[Wed Apr 14 17:22:10 UTC+0100 2010]Install Shell:
[Wed Apr 14 17:22:10 UTC+0100 2010]Install Shell:
[Wed Apr 14 17:22:10 UTC+0100 2010]Install Shell:
[Wed Apr 14 17:22:10 UTC+0100 2010]Install Shell:
[Wed Apr 14 17:22:10 UTC+0100 2010]Install Shell:
[Wed Apr 14 17:22:10 UTC+0100 2010]Install Shell:
[Wed Apr 14 17:22:10 UTC+0100 2010]Install Shell:
[Wed Apr 14 17:22:10 UTC+0100 2010]Install Shell:
[Wed Apr 14 17:22:10 UTC+0100 2010]Install Shell:
[Wed Apr 14 17:22:10 UTC+0100 2010]Install Shell:
[Wed Apr 14 17:22:10 UTC+0100 2010]Install Shell:
[Wed Apr 14 17:22:10 UTC+0100 2010]Install Shell:
[04-14-2010][17:22:10][Install Shell]HP Systems Insight Manager
[04-14-2010][17:22:10][Install Shell]return code: 4
[04-14-2010][17:22:10][Install Shell]return msg: Setup failed. Please refer to the C:\hpsim.log and \logs\initconfig.logfiles for details.
[Wed Apr 14 17:22:10 UTC+0100 2010]Install Shell:
[Wed Apr 14 17:22:10 UTC+0100 2010]Install Shell:
[Wed Apr 14 17:22:10 UTC+0100 2010]Install Shell:
[Wed Apr 14 17:22:10 UTC+0100 2010]Install Shell:
[04-14-2010][17:22:14][Install Shell]HP Systems Insight Manager failed to install successfully. Setup cannot continue. Click "OK" to exit the installation.
[Wed Apr 14 17:22:14 UTC+0100 2010]Install Shell:
[Wed Apr 14 17:22:14 UTC+0100 2010]Install Shell:
[04-14-2010][17:22:14][Install Shell]Shutdown
Can anyone give me some pointers please?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО04-16-2010 06:07 AM
тАО04-16-2010 06:07 AM
Re: SIM6 installation problems
The last section of the installation log:
Fri Apr 16 14:11:46 UTC+0100 2010]Install Shell:
[Fri Apr 16 14:11:46 UTC+0100 2010]Install Shell:
[Fri Apr 16 14:11:46 UTC+0100 2010]Install Shell:
[Fri Apr 16 14:11:46 UTC+0100 2010]Install Shell:
[Fri Apr 16 14:11:46 UTC+0100 2010]Install Shell:
[Fri Apr 16 14:11:46 UTC+0100 2010]Install Shell:
[04-16-2010][14:11:46][Install Shell]HP Systems Insight Manager
[04-16-2010][14:11:46][Install Shell]return code: 4
[04-16-2010][14:11:46][Install Shell]return msg: Setup failed. Please refer to the C:\hpsim.log and \logs\initconfig.logfiles for details.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО05-17-2010 04:16 AM
тАО05-17-2010 04:16 AM
Re: SIM6 installation problems
I have quite the same issue. The server is a W2003 R2 SP2 vm (ESX 4.0) with SQL 2005 Sp3.
When HPSIM starts installing, it fails and HPSIM.LOG file contains the following :
[Mon May 17 14:08:59 UTC+0200 2010]Install Shell:
[Mon May 17 14:08:59 UTC+0200 2010]Install Shell:
[Mon May 17 14:08:59 UTC+0200 2010]Install Shell:
[Mon May 17 14:08:59 UTC+0200 2010]Install Shell:
[Mon May 17 14:08:59 UTC+0200 2010]Install Shell:
[Mon May 17 14:08:59 UTC+0200 2010]Install Shell:
[Mon May 17 14:08:59 UTC+0200 2010]Install Shell:
[Mon May 17 14:08:59 UTC+0200 2010]Install Shell:
[Mon May 17 14:08:59 UTC+0200 2010]Install Shell:
[Mon May 17 14:08:59 UTC+0200 2010]Install Shell:
[Mon May 17 14:08:59 UTC+0200 2010]Install Shell:
[Mon May 17 14:08:59 UTC+0200 2010]Install Shell:
[Mon May 17 14:08:59 UTC+0200 2010]Install Shell:
[Mon May 17 14:08:59 UTC+0200 2010]Install Shell:
[Mon May 17 14:08:59 UTC+0200 2010]Install Shell:
[Mon May 17 14:08:59 UTC+0200 2010]Install Shell:
[Mon May 17 14:08:59 UTC+0200 2010]Install Shell:
[Mon May 17 14:08:59 UTC+0200 2010]Install Shell:
[Mon May 17 14:08:59 UTC+0200 2010]Install Shell:
[Mon May 17 14:08:59 UTC+0200 2010]Install Shell:
Can someone help us solving this issue ?
Thank you.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО05-18-2010 01:46 AM
тАО05-18-2010 01:46 AM
Re: SIM6 installation problems
Using Procmon.exe, I see the thread setup.exe exits immediately after the following events :
- RegOpenKey HKLM\Software\Microsoft\Windows NT\CurrentVersion\GRE_Initialize
- RegQueryValue HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\GRE_Initialize\DisableMetaFiles (reply : name not found)
- RegCloseKey HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\GRE_Initialize
If someone from HP could reply, I need this server to be installed this week. I wil ltry to open a case with HP also.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО05-24-2010 02:00 AM
тАО05-24-2010 02:00 AM
Re: SIM6 installation problems
Hopefully, this will be it for you!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО05-27-2010 05:16 AM
тАО05-27-2010 05:16 AM
Re: SIM6 installation problems
sim\logs\mxdomainmgr0.log? attache that lets see if i can help?
did you try re-installing?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО05-27-2010 05:49 AM
тАО05-27-2010 05:49 AM
Re: SIM6 installation problems
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО05-27-2010 12:33 PM
тАО05-27-2010 12:33 PM
Re: SIM6 installation problems
Please refer to the C:\hpsim.log and \logs\initconfig.logfiles for details
Is there anything in that?
Just a guess but have the database pre-requisites been done, especially if you're using an external dataabse you need to ensure the account has full access.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО05-27-2010 11:28 PM
тАО05-27-2010 11:28 PM
Re: SIM6 installation problems
Using DEP for just Windows programs solved the problem.
Thank you!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО05-30-2010 10:47 PM
тАО05-30-2010 10:47 PM
Re: SIM6 installation problems
My problem is solved.
Windows update was showing messages about installing the latest patches for several days.
The CMS is hosted in a datacentre and patches are applied by the datacentre management team (third party). However this server is not currently in production so I decided to apply the patches and reboot.
After the reboot, the installation worked perfectly. I mention that I rebooted the server several times before but without installing the patches. So the reboot is not what solved my problem.
Regards.