SMH and VCA do not load now NNM installed

[Brian Dawson]

NNM has been installed onto the D drive of a Windows 2003 Server using PSP7.91a.

Now the System Management Homepage will not display all the data and the Version Control Agent displays the error message "The Version Control Agent encountered an error while obtaining the software and firmware inventory.
"

I have tried uninstalling the HP Agents and then installing them again without success.

Anyone know how I can resolve this?

[David Claypool · Accepted solution]

http://h18000.www1.hp.com/products/servers/management/openview/questionsanswers.html#b12

[Brian Dawson]

The link in the response guided me to the solution.