Server Management - Systems Insight Manager
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SMH of NAS4000s not more accessable from remote hosts after updating snmp setting using HP-SIM

 
Bernd Theobalt
Advisor

SMH of NAS4000s not more accessable from remote hosts after updating snmp setting using HP-SIM

I have used the HP-SIM 5.1 SP1 "Configure and Repair Agent" function to update the snmp and trust relationship setup on a NAS4000s server. I have only checked the options "Configure snmp", "Trust reationship" and "Configure secure shell (SSH) access: administrator " for that particular server but the output of the task log shows me following result:

SSH is not installed on the target server. In order to install SSH, use a web b rowser to browse to HP Systems Insight Manager, select Deploy from the menu, sel ect Install OpenSSH, and follow instructions.
Successfully added this instance of HP SIM to trusted certificate list for Insight Management Agents 7.1 or earlier.
Successfully added this instance of HP SIM to the trusted certificate list for System Management Homepage 2.0 or later.
Successfully added this instance of HP SIM to the SNMP trap destination list.
Array Configuration Utility is running. Not all changes will be effective.
Manually restart the target server when convenient.

After these actions, it is not more possible to access the SMH from remote addresses. Only localhost and 127.0.0.1 from the remote desktop is useable. I have compared the smhpd.conf and smhpd.xml file from this server with a second NAS4000s and I found some deny entries which were not on the running NAS server. First I have deleted all entries which are different, but nothing helps. At least I have copied these two config files from the running to the affected server but nothing changed. I have checked the last change date of the files in the \hp\hpsmh directory, but only these files were changed today (I have restarted the smh and agents after every change)

As you can see above, if have not checked the option "Set administrator password for Insight Management Agents version 7.1 or earlier" this option runs and was configured. Can this be the cause of the problem? I have checked once more the run of "Configure and Repair Agent" with these option checked but haven't type in any password and I got a fault pop up that I have to type in a password. So, I am very sure that I have NOT checked these option, but it runs.

Any ideas how to fix the problem?

Best regards

Bernd