SMTP Error in CIM 7

[Kevin Stamper]

How do I go about solving the following error in CIM 7 SP2.3? Thank you

Could not connect to SMTP host: smtp.ccccc.com, port: 25;
nested exception is:
java.net.ConnectException: Operation timed out: connect

[Rob Buxton]

Find out why the SMTP Server is not accepting a connection from the HPSIM Server.

From the HPSIM Server try telnetting on Port 25 to the SMTP Server. Do you get aresponse? You should be able to start an SMTP dialogue e.g type HELO
If you cannot connect then there's your problem, it's at the SMTP end and HPSIM is having the same problem the telnet session is.