storage agent gives error when arcserve does backup job

[Ernst te Brake]

Hello,

Can someone give me a clue what is wrong. I have a thinstor autoloader 1/9 attached to a HP 64-Bit/133MHz PCI-X 2CH Ultra320 HBA installed in a proliant DL360 G3

Running Arcserve v9 on every job i get the following error after every part of a job. directly followed by a information that the drive is ok again.

The backup is working ok, but get flooded by this error every day.

What is going on here, please help.

Greatings

Ernst te Brake

eventlog 1
Event Type: Error
Event Source: Storage Agents
Event Category: Events
Event ID: 1192
Date: 2004-03-05
Time: 00:14:46
User: N/A
Computer: GM-BACKUP01
Description:
SCSI Tape Drive Status Change.
The tape drive with SCSI target 5 connected to SCSI bus 1 of the controller in slot 1 has a new status of 5.
(Tape drive status values: 1=other, 2=ok, 3=failed, 5=offline, 6=missingWasOk, 7=missingWasFailed, 8=missingWasOffline)
[SNMP TRAP: 5019 in CPQSCSI.MIB]
Data:

eventlog 2
Event Type: Information
Event Source: Storage Agents
Event Category: Events
Event ID: 1192
Date: 2004-07-01
Time: 01:41:12
User: N/A
Computer: GM-BACKUP01
Description:
SCSI Tape Drive Status Change.
The tape drive with SCSI target 5 connected to SCSI bus 1 of the controller in slot 1 has a new status of 2.
(Tape drive status values: 1=other, 2=ok, 3=failed, 5=offline, 6=missingWasOk, 7=missingWasFailed, 8=missingWasOffline)
[SNMP TRAP: 5019 in CPQSCSI.MIB]
Data:

[Alain Staelen]

Hi

Ik got the same problem on a couple of libraries. Insight Manager Agents 7.1 seem to fix it.

Alain