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Re: Tryin to send notifications to Pager

 
Richard Layton
Frequent Advisor

Tryin to send notifications to Pager

I am attempting to get HP SIM to send pages. I have checked the modem and to OS see it and it works correctly. It is a USR v.90 modem. I have setup a event that if detected to send a page. I turned the nic off on the server as a test. It took SIM a while to figure out the device is down(a polling issue somewhere?). And when it did I saw no modem activity. I setup the COM port to the correct one but I saw no other places the add an init string or anything like that. Anyone have any ideas?

Thanks
4 REPLIES 4
Rob Buxton
Honored Contributor

Re: Tryin to send notifications to Pager

I'd first verify that your alerting is working by changing it to just e-mail.

You could also try calling a script or something similar and see if you can get that to talk to the modem.

As regards SIM Detecting things, the default chaecks are 5 minutes, these can be shortened, I've dropped mine down to a minute.
Richard Layton
Frequent Advisor

Re: Tryin to send notifications to Pager

Where can I find the Polling value to change it to 1 minute? I can seem to find it.

Thanks
Joel Rubenstein
Honored Contributor

Re: Tryin to send notifications to Pager

go to Logs-->View All Scheduled Tasks
select Hardware Status polling for Servers and then click edit.
Richard Layton
Frequent Advisor

Re: Tryin to send notifications to Pager

Alerting is working. It did send an email to me when a device went down. But getting the modem to work is still an issue.