Server Management - Systems Insight Manager
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Unable to connect to sytem managment homepage from SIM

 
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denis Katramados
Occasional Contributor

Unable to connect to sytem managment homepage from SIM

I have 5 servers that i manage through HP SIM.
For the three of them i can connect to sytem managment homepage from SIM(including CMS Server).The problem is with the other two.
When i try to identify them, i get "The System Management Homepage is not supported on this system" The homepage is working fine if you log on locally on these servers.
Thank you for your time
3 REPLIES 3
denis Katramados
Occasional Contributor

Re: Unable to connect to sytem managment homepage from SIM

This is the report i get when i run the identify task:
Starting identification process...
Checking for known running web servers.
Checking for System Management Home Page and other HP web agents.
The System Management Homepage is not supported on this system.
Checking for WBEM support on system.
This system does not have any SMI-S CIMOM installed
Running WBEM rules based identification.
Cannot get ComputerSystem WBEM/WMI data from the system
Running VM Identification
The system is not a VMware ESX Host, or WBEM credentials may not be specified, skipping VM Identification
Running WS-Man identification.
The system did not respond to WS-Management, verify credentials.
Checking for SNMP support on system.
The system did not respond to SNMP, verify security settings and community strings.
Running SNMP base Cluster identification using common cluster MIB.
This was not a system with the common cluster MIBs supported.
Running HP ProLiant management agent identification
The system does not support SNMP.
Running HP NetServer identification.
The system does not support SNMP.
Running HP-UX SNMP identification.
The system does not support SNMP.
Running SNMP System Type Manager identification.
The system does not support SNMP.
Checking for DMI protocol support.
The Windows CMS cannot communicate with HP-UX or other DMI, skipping.
Running DMI System Type Manager identification.
The system does not have Windows DMI support.
Running HP-UX DMI identification.
The system does not have HP-UX DMI support.
Running HP/Compaq Desktop identification.
The system does not have Windows DMI support.
Running HP DMI Desktop identification.
The system does not have HP DMI Desktop support.
Running Generic DMI identification.
The system does not have Generic DMI support.
Checking for SSH protocol support.
The SSH protocol is not supported on this system
Running Storage identification.
Did not detect WBEM support on this system. Will not attempt storage identification. If this is a storage host, check WBEM credentials and make sure the providers and CIMOM are operational on the host.
Storage identification completed.
Running HP Service Guard Identification.
The system is not part of HP Service Guard cluster
Checking if this system is supported by Insight Power Manager.
Insight Power Manager is not supported.
Running VM identification.
VMM Integration is not enabled, skipping VM Identification
Building system relationships.
Running limited data collection for common attribute.
Done with limited data collection, checking retrieved data.
The system does not have SMH or SSO support.
Running node communication diagnosis
System identification done with this system.


sandeep_raman
Honored Contributor
Solution

Re: Unable to connect to sytem managment homepage from SIM

Per Identification Task result, none of the protocols got identified for the node

The node must be showing up as Unmanaged

Ensure the SNMP community string of the CMS and Unmanaged node match

Re-run a identification task

Also try the Configure or Repair Agents

/SRH


Maxim Revutskiy
Valued Contributor

Re: Unable to connect to sytem managment homepage from SIM

Is firewall enabled on your servers?
Try to access smh using web browser from your SIM server. http://hostname:2310