Unable to Download SIM 5.x

[Lenny Davis]

I am unable to download SIM 5.1 with SP1 or SIM 5.0 with SP5. Says 'We are unable to process your order'. We are currently using SIM 4.1 and I wanted to upgrade. Is it now a purchaseable add on?

Thanks

Lenny

[Steven Baillie]

No. It is still free.


Have you filled in all the information that is required.


steven

[Lenny Davis]

Yes, everything with a * is filled in correctly and most other information too.

Still get the same message. Are there any other web links you know wheer I can download it rather than having to go through HP's?

Thanks

Lenny

[Lenny Davis]

Looks like the insight Manager download doesn't like our proxy server. I turned off the proxy settings and didn't get the error. Page went straight to the download instead. I then turned the settings back on and I was able to download the file.

Lenny