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07-29-2014 07:22 AM
07-29-2014 07:22 AM
Hi all,
I have downloaded a new spp_2014.06.0 but I'm unable to upload it to VCRM.
I already have:
spp_2013.02.0B
spp_2013.09.0B
spp_2014.02.0B
in my VCRM and they work just fine.
I was never able to use the 'upload a support pack' feature.
I always unpacked the .iso to a folder a dump it into 'Respository' folder, then I went into SMH and did 'rescan repository & rebuild catalog'.
With the newest SPP it's not that easy.
Is anyone experiencing this too? Someone knows a solution to this?
My setup:
HP SIM 7.3.0
HP VCRM 7.3.4.0
HP SMH 7.3.3
Can anyone help please?
Regards,
Marek
Solved! Go to Solution.
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07-29-2014 09:11 AM
07-29-2014 09:11 AM
Re: Unable to upload a new SPP to VCRM
Did you unpack the files in one directory?
If you did create a seperate directory for every SPP and retry. This way you keep a good overview wich file is for what SPP.
Andrew
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07-30-2014 05:14 AM
07-30-2014 05:14 AM
SolutionHi Andrew,
I have always unpacked isos to separate folders to keep it clean e.g.: "spp_2014.02.0B"
I did the same with the newest one and dumped it into 'Repository' folder and it didn't work.
Saying that, now I have moved out all SPPs folders out of 'repository' folder, then rescan the repository.
That cleared out all. I have renamed all the SPP folders (as I had different naming before) and moved them back into 'repository' folder then rescan again.
That did the trick. I don't know I haven't tried it earlier.
All SPPs are well recognized now in Repository of VCRM.
Anyway, thank you for your reply, as it somewhat led me to rename those folders :)
Regards,
prox
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07-30-2014 05:42 AM
07-30-2014 05:42 AM
Re: Unable to upload a new SPP to VCRM
Sure no problem, i sometimes switch the repository to an empty directory and switch back and then the catalog rebuilds.
Stranger things have happend...
Andrew
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08-15-2014 06:34 PM
08-15-2014 06:34 PM