Unmanaged and unknown computers

[Debra Pinson]

I have around 200 compaq computers that are showing up at unknown or unmanaged. I have run the discovery and also ran an identify on them. I have verified that the desktops have windows xp. Many of our managed systems are coming up correctly. Does not matter what I do on these. They continue to come up as unmanaged. I used the options - system properties to add that they are desktops and have windows installed. Still no luck. Any suggestions?????

[Martin Smoral]

SIM is best for Proliant Servers with the PSP installed on them. It will monitor other devices using snmp. DO you run snmmp on your desktops ? Why would you want SIM to manage 200 desktops ? I am sure the enduser's will call when there is the slightest problem.

[SEBEMISMNUSA]

HP SIM will manage desktop and notebook computers quite fine.

What is needed - a common protocol
Wbem, SNMP, or some way the HP SIM system can "query" and identify the desktop compputers.
Wbem is enough for desktop computers.

If the HP software for these computers has been installed, ex. HP softpaq # 28356
that use to be at this ftp site
ftp://ftp.compaq.com/pub/softpaq/sp28001-28500/sp28356.txt

then pending disk drive failure alerts can be emailed.
And no, the end user does not always call for pending failures. The end user does call when this is too late and the disk drive has failed.

This alert allows for a scheduled, warranty replacment with no data loss and no unscheduled computer downtime.
-----Original Message-----
From: HPSIM
Sent: Saturday, February 17, 2007 4:34 AM
To: Bemis
Subject: computer name: IDE Drive Degraded (14001): HP SIM Computer Server alert


Event Name: IDE Drive Degraded (14001)
Event originator:
Event Severity: Critical
Event received: 17-Feb-2007, 04:34:03

Event description: An IDE drive status has been set to degraded.

User Action: The drive should be scheduled for replacement. Refer to the appropriate Maintenance and Service Guide for detailed information on a component replacement.

IDE Controller: 0

This works; it is nice
The jpeg attachment shows desktop and notebook computers correctly identified by HP SIM.

-end-

[Debra Pinson]

The agent works on the Compaq EVO 510, 530, and 5000 stations with ide drives. However, when we installed it on later models such as the 8510p notebook, compaq 7600 and Compaq 7700 business desktops, and the 6510 notebook we ended up with blue screens of death and rebooting over and over again. Removal of the agent fixes the problem. Any suggestions other than snmp or this agent???? We would like to get emails about potential hardware issues for our helpdesk folks so they do not spend time trying to solve issues from a software standpoint when it is actually a hardware issue.

[OlivierV]

Hi Debra.
Give a look at this link :
http://h20331.www2.hp.com/Hpsub/cache/283995-0-0-225-121.html#foundation
I haven't tried it yet, but it seems to math your needs.
A permanent free licence is available.