Unwanted Orange Triangle in SW column

[TangoT2]

SIM 5.2 SP2
One of my servers has some of the latest version drivers which is newer than the Support Pack Version. That causes my Overall Software Status to show a orange error. I’m happy with the software but I’m not happy with the orange error that I have to remember that the error is because of the mismatch. Is there a way to tell SIM that I acknowledge the mismatch and make the status green?

Also in the CW column I have orange warnings on machines I will not renew contracts on. We use them as test servers after a long and useful working life. Is there a way to make these show a blue icon or something else instead?

Thanks,
Tango

[Rob Buxton]

There's a check box on the VCA page that indicates you want an exact match.
Remove that check - you just want to meet the requirements and don't care if you exceed them.

[PierreParis]

We have this exact problem in our environment. To solve it, I created a custom package based on my HP-PSP standard package. Then on this custom package, I removed the component which is incorrect version, and I added the newer component.
Then I deploy this new custom package as a reference on all my servers.
That way, I can keep the VCA doing the check if all softwares are in line with my standard, and have a green checkmark where it is OK

[M. Jussen_1]

Hi Tango,

"Also in the CW column I have orange warnings on machines I will not renew contracts on. We use them as test servers after a long and useful working life. Is there a way to make these show a blue icon or something else instead? "

To get rid of the orange warnings best way is to disable CW data collection for these old system.

- Select the systems.
- Select Options, System Properties - Suspend or Resume Contract and Warranty Data Collection.
- Verify the collection and click Next
- Select 'Do not collect contract and warranty....'
- Select 'Run Now'

This method turns the orange triangle to a gray square and CW collection will not happen on these machines.

Good luck,
Marcel

[TangoT2]

Thanks!!