Server Management - Systems Insight Manager
1833780 Members
2533 Online
110063 Solutions
New Discussion

Upgrade SIM 4.2 to SP1 or SP2 error

 
Yury Glaubach_1
Occasional Contributor

Upgrade SIM 4.2 to SP1 or SP2 error

Hi All
I have SIM 4.2 running on Windows 2003 Server. When I trying to apply either SP1 or SP2 to SIM (by launching install.bat) I receive the following message:
---------------------------------------------
ERROR: Cannot create Java Virtual Machine for mxversion.
HP Systems Insight Manager 4.2 not found. No changes being made.
Press any key to continue . . .
----------------------------------------------
Anyone can help me?