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Upgrading from Insight 7 SP2 to HPSIM 4.1

 
Serge M'Panzu
New Member

‎12-02-2004 02:36 AM

‎12-02-2004 02:36 AM

Upgrading from Insight 7 SP2 to HPSIM 4.1

We recently made an attempt to upgrade our Insight Manger server from version IM7 SP2 to the new HPSIM 4.1, during the upgrade we had to install SP2.3 on top of our existing version in order to proceed to the main Insight upgrade. During SP2.3 service pack upgrade, we encountered an error with one of the stored procedures (see attached)
"ERROR updating 'refreshReport! stored procedure. Unfortunately once you get this error your Insight application become unusable, and you can't do a re run or undo your actions (lucky for me I took a Ghost image of the server), has anyone experienced this error during an upgrade?
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Jon Ward
Trusted Contributor

‎12-05-2004 12:39 PM

‎12-05-2004 12:39 PM

Re: Upgrading from Insight 7 SP2 to HPSIM 4.1

Does the Insight Manager user have full access to the SQL Database?
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