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11-04-2013 07:20 AM
11-04-2013 07:20 AM
VCA causes VCRM to crash.
Greetings,
I have a VCRM server configured with:
VCRM 7.2.2.0
VCA 7.2.2.0
SMH 7.2.2
And server1 configured with:
VCA 7.2.0.0
SMH 7.2.2
WBEM 9.4.0.0
I have other servers in my environment that can succussfully connect to the VCRM server.
I have reinstalled the agents on server1 to no avail.
If I load the VCA home page in SMH on server1 then the VCRM service will crash consistently and repeadedly every time: with:
Faulting application name: cpqsrhmo.exe, version: 7.2.2.0, time stamp: 0x5201fdd0
Faulting module name: MSVCP80.dll, version: 8.0.50727.4940, time stamp: 0x4ca2b550
Exception code: 0xc0000005
Fault offset: 0x0000000000009502
Faulting process id: 0xc80
Faulting application start time: 0x01ced968b245e9f9
Faulting application path: C:\hp\hpsmh\data\cgi-bin\vcrepository\cpqsrhmo.exe
Faulting module path: C:\Windows\WinSxS\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4940_none_88df89932faf0bf6\MSVCP80.dll
Report Id: ebf5fe6b-455f-11e3-83d0-005056b9132b
Any ideas where I can start looking to rectify this issue?
Thanks
Jeff.