VCA is indicating a need to upgrade unrequired drivers

[Mervin Cinq-Mars]

I have an ML 370 G4 with W2K3 and PSP 7.90a installed now.

Going to the servers SMH, VCA page it indicates a couple drivers that need to be updated. So I click the little icon to run the update and they fail claiming the hardware is not there therefore not required.

example

HP ProLiant Smart Array SAS/SATA Controller Driver for Windows Server 2003
current 5.2.0.32
psp 6.8.0.32
latest 6.8.0.32

HP ProLiant CSB-6 ATA-100 IDE RAID Driver for Windows 2000/Windows Server 2003
current 4.1.730.2003
psp 4.2.805.2005
latest 4.2.805.2005

I am quite sure that these drivers are not required on my servers, and thus the error message is correct.

I am thinking a previous install had mistakenly placed them on this system that did not require them.

searching the forum reveals...
http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=1155768

however I am running 7.90a , not 7.80a , plus I am on w2k3 not w2k. Never the less I tried removing the discovery directory, then restarting SNMP service (and thus the agents) the result was a green light for VCA BUT instead of listing the 25-30 items, only the VCA agent was listed :)

any ideas are appreciated.

[Rob Buxton]

Restarting SNMP doesn't restart the VCA Agent.

[Mervin Cinq-Mars]

Interesting... I thought that restarting the SNMP service ( and thus the foundation agents) would achieve the same effect, thank you for pointing that out.

[Rancher · Accepted solution]

We had that same issue with a couple of servers. Restart the VCA on the server in question (HP Version Control Agent service). Make sure the FOundation Agents are also started. Then do a software status polling on the server. If this does not show you all of the installed software, I suspect a corrupted install of the VCA. Uninstall the VCA from the server through Add/Remove programs, reboot, reinstall the agent.

[Mervin Cinq-Mars]

Ranchers re-install is what we did and what worked.