VCA Problem - Out of date firmware is shown as upto date!!

[MC1903]

Hi,

Is it me or is there something wrong with the VCA on my server?

Take a look at the attached .jpg & you will understand what I mean.

The "Online ROM Flash Component for Windows - HP ProLiant DL360 G3 (P31)" IS out of date - but the VCA is giving me the GREEN check mark!

Has any one else seem this or am I just the 'lucky' one?

Any ideas why this happened? And, yes, I know I can fix it by running the upgrade - that's not my question.

Martin

[Rob Buxton]

Interesting - same result here for both DL360 G3s and DL380 G3s.
In all cases the new Firmware variant is 2004.09.15
I've also a Server that's a couple of firmware versions behind and it's true of that as well.

[Claas Kruhoefer]

Hi,

the same for me, But the outdated Image is dated from 13/06/2004.

it is also no difference if it is a NT or a Windows 2000 server in my case.

Anyone has a hint ?

[MC1903]

At least it's not me going mad !!!

Is there a HP person out there who could shed any light on why ?

Laters

[David Claypool]

Please report a case to customer services so this can be escalated. This forum is not an official reporting mechanism.

[MC1903]

Hi David,

I would if I though it might actually do some good!

It may be different over in the USA, but my experience of reporting software issues to UK support is that I am wasting my time.

I have found that the attitude of the support tech is normally one of complete indifference to my problem. Unless it's a hardware fault or a know software issue, they seem unable/unwilling to help out or to pass it up to any product development team/manager.
I can wait for someone to 'find' & fix the problem - after all it probably is a typo in the MNF (XML) file for that CP.!

Kind Regards,

Martin.

[deleted20.02d]

just a sidenote: In germany it's the same. I had an issue with the not appearing Menubar and buttons in HPSIM (which was due to a bug in the software), and HP just told me that the Software is "unsupported".

[Claas Kruhoefer · Accepted solution]

Hello,

have had the same problem. Now updated to Smart Start 7.10 and Sim 4.2.

Now the versions are displayed correctly. The update from 4.0 to 4.2 worked out-of-the-box.