VCA Reporting "HP Integrated Lights-Out" version wrongly

[Richard Sandlan]

VCA has recently advised that my "HP ILO" firmware is out of date on a few servers (varies from 1.61-1.82) and after upgrading to 1.84 (logs reporting that it was successful), and a reboot, VCA still reports the old version number and shows a minor warning.
Trying to install the firmware again gives the following in the logs:

"The software is installed and up to date. The installation process does
not need to continue, however, you may still install the software."

I now have around 10 servers with the same problem. Other servers have upgraded fine.

Has anyone else experience this problem?

Many thanks,

Richard

[Richard Sandlan]

Anyone know how I can check what version is actually installed, manually?
I've tried pushing the update through the Remote Deployment Utility and get the same errors.

[Albert Austin]

Do you mean our iLO version?
You could see it from your iLO SYSTEM STATUS page or also from your VC agent page. Tells you what is installed and the latest available.

[Richard Sandlan]

Thanks for the reply.
My problem is that the VC Agent is reporting that the version is outdated - even after installing the update, rebooting, and trying to update again!
Version is 1.84 and problem servers all appear to be ProLiant DL380 G3.

How do I get to the "iLO SYSTEM STATUS" page?

Thanks

[Albert Austin]

You need to access iLO and it should be starting page that is laoded after you enter iLO access credentials.
Have you set up proper SNMP settings in ILO?

I have the follwoing settings and its reporting correctly for me.

Enable iLO SNMP Alerts No
Forward Insight Manager Agent SNMP Alerts No
Enable SNMP Pass-thru Yes
Enable p-Class Alert Forwarding Yes

Insight Manager Web Agent URL: --blank-- :2301
Data Return Enabled

Hope this helps.

[Richard Sandlan]

We're not actually using ILO, it's switched off!! Just want to update the firmware to stop the VCA moaning.

Thanks for your help though