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VCRM 6.3 showing unknown status and clients see no packs available

 
bthessel
Occasional Contributor

‎10-05-2011 10:11 AM

‎10-05-2011 10:11 AM

VCRM 6.3 showing unknown status and clients see no packs available

On the SMH page I just have a ? mark on the VCRM and VCA. When I go to the VCRM page the catalog shows 1800 components but no support packs. Also when I click on the catalog tab it almost always says it is in the process of being validated and that it has 50 or more invalid components. These seems to happen every few months. Is there a good way to clean it out and get it running again or should I just uninstall and reinstall. 

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